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for observing rules of information security towards the customers of the online service xInsBroker

The information security is exceptionally important for the function of the online service xInsBroker. Your responsibility as a customer is to preserve your personal resources for identification according to the requirements of the General Conditions for using the online service xInsBroker. 

You have to avoid using the online service xInsBroker from public accessible computers and from those with uncontrollable access.


You don't have to reveal to anybody in any case your username and password for access. They are confidential information which guarantees the certainty of the access of your client's portal. 

You don't record to any material bearer your username and password. 

The risk and responsibility of unpreserving the secret of the issues for an electronic identification is for the customer who uses the online service xInsBroker.

You have to avoid keeping your username and password in the memory of your browser or on the disc of your personal computer. It is good to check if the function "automatic filling" of the browser is activated.

About Internet Explorer:

  • From the menu „Tools” choose „Internet Options” → „Content”.

  • In „Personal Information” choose „Auto Complete” (for Internet Explorer 7 in „AutoComplete” choose „Settings”).

  • Unmark „Usernames and passwords on forms”, if it is checked, and mark „Clear forms” and „Clearpasswords” (for Internet Explorer 7 just unmark „Usernames and passwords on forms”).

  • Confirm with OK.

About Mozilla Firefox:

  • From the menu „Tools” choose „Options” → „Security”.

  • In „Passwords” unmark „Remember passwords for sites”, if it is checked.

  • Confirm with OK.


CYRAMAX Ltd. recommends periodic change of customer's password. Every customer can do that personally from module „Home” → „Personal Settings” → „Change password”.

When you preinstall your personal computer's operation system you have to download again and install your ccertificate. After installation of the certificate you have to delete the file which it is received with.

CYRAMAX Ltd. can block the access to online system to every person, who, with his/her actions, breaks the requirements of the valid normative acts, as well as, the General Conditions for using the online service. 

Skype: cyramax_support
Phone: +359 2 9617271
Mobile: +359 88 2423677
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